Governed email operations demand the same rigour as any enterprise system - access control, auditability, and secure connectivity by design. Inboxtive is developed by SuperSager.
Inboxtive processes sensitive operational email and connects to your CRM, finance, helpdesk, and custom systems. Security is not an add-on - it is built into Mail, Atlas, Connect, and Playbooks from the ground up.
Data moving between your users, Inboxtive, and connected systems uses industry-standard TLS encryption.
Role-based permissions, integration-scoped credentials, and least-privilege defaults for Connect MCPs and API access.
Every READ., REASON., EXECUTE., recommendation, and action is logged - who approved what, which systems were queried, and what changed.
Smart Draft and configurable review gates let you automate gradually. Nothing sends or updates critical systems without the rules you set.
Mail operates on governed workflows: policy checks before action, optional approval queues, and full traceability from inbound message to outbound reply and system updates. Operators retain control over what runs automatically versus what requires review.
Atlas maps your SOPs, policies, and knowledge into a controlled intelligence layer. Retrieval is scoped to authorised content and connected sources - so AI recommendations stay grounded in your organisation’s rules, not the open web.
Connect provides managed MCPs and integrations to Salesforce, HubSpot, Xero, Zendesk, Jira, and custom systems. Connections are provisioned per tenant, credentials are stored securely, and access is limited to the operations your workflows require. Custom MCPs follow the same governance model.
Industry Playbooks ship with compliance-aware patterns - escalation paths, exception handling, and audit-friendly defaults - so automation aligns with how regulated and quality-focused teams already work.
You own your data. Inboxtive processes email and system data to deliver the Services on your instructions. We do not sell customer data.
Isolation. Customer environments are logically separated. Integrations and credentials belong to your organisation’s tenant.
Retention. Log and audit retention follow your plan and agreement. We support export and deletion requests in line with applicable privacy obligations.
Incident response. We maintain procedures to detect, investigate, and notify customers of security incidents affecting the Services where required by law or contract.