Email Operations Engine

Stop managing emails.
Start managing outcomes.

Inboxtive reads every inbound email, queries your CRM, order platform, and business policies simultaneously, then executes the right action - reply sent, ticket created, records updated. In under 30 seconds. Without a human touching it.

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Trusted by operations teams like yours  ·  Live within 48 hours
Inboxtive
Live Processing
READ. Email captured & intent identified instantly7s
REASON. Warranty, CRM, and policy checks completed15s
EXECUTE. Reply sent, ticket raised, and records updated8s
Complete process took 30 seconds
✓Reply drafted - warranty confirmed, invoice re-sent
✓Ticket #TKT-5432 created in Zendesk
✓CRM activity logged in Salesforce
✓Follow-up scheduled - 7 days
80%
Emails auto-resolved
<30s
Average resolution time
5-10×
Team productivity gain
45m
Saved per complex email
The problem

One email. Seven steps.
Five tools. Forty-five minutes.

Every time a customer emails your team, your agent manually switches across half a dozen systems to find an answer. It is slow, inconsistent, and impossible to scale.

Without Inboxtive
Manual chaos across 6 tools, every single email
  • 1
    Search CRM (Salesforce)
    Tab switching, potential typos, wrong customer found
    4 min
  • 2
    Pull order from Shopify
    No invoice means manual detective work across systems
    4 min
  • 3
    Check warranty eligibility
    Different products, different terms, manual date match
    4 min
  • 4
    Read policy and SOP docs
    Outdated docs, version confusion, wrong policy applied
    6 min
  • 5
    Draft and send reply
    Copy-paste errors, wrong template, tone inconsistency
    7 min
  • 6
    Update CRM and create ticket
    Forgotten updates, duplicate entries, stale data
    5 min
With Inboxtive
Three intelligent layers. Email handled start to finish.
READ. 2-5 sec
READ email and attachments Extract customer intent Detect urgency and sentiment Auto-classify request
REASON. 10-15 sec
Connect CRM and business systems Check customer history Verify order and warranty Apply policies and SOPs Determine next best action
EXECUTE. 5-10 sec
Draft or send smart reply Update CRM and support systems Create tickets and tasks Attach required documents Trigger automated workflows
See How It Works →
Inboxtive Layers

Three layers. Every email.
Fully automatic.

Inboxtive processes every inbound email through three intelligent layers - before your agent has even opened the inbox.

READ. 2-5 seconds
Read everything. Miss nothing.
Inboxtive reads the full email - body, subject, thread history, and every attachment. It extracts intent, named entities (order numbers, invoice references, dates), sentiment, and assigns a priority score.
REASON. 10-15 seconds
Query every system. Simultaneously.
Inboxtive connects to your CRM, order platform, knowledge base, helpdesk, and accounting system - all at once. It checks the customer record, verifies the order, applies your policies, and determines the right action.
EXECUTE. 5-10 seconds
Execute across your stack.
Inboxtive sends or drafts the reply, creates the support ticket, logs the CRM activity, and schedules follow-ups - across every connected system. Your team reviews a completed action in 10 seconds, or enables full automation.
Smart Draft Mode
Agent reviews before sending
Inboxtive prepares the complete reply, creates the ticket, and updates the CRM. Your agent reads the pre-written email and clicks Send. Takes 10 seconds of agent time. Recommended for sensitive or high-value cases.
Smart Reply Mode
Sends automatically. Agent is notified.
Inboxtive sends the reply and notifies the agent with a summary. Every action is logged with full reasoning for audit. Recommended for high-volume, repetitive workflows where confidence is high.
The platform

One platform. Four layers.
Built to work together.

Each SuperSager product solves a distinct problem. Together, they form a complete AI operations stack for your business.

Inboxtive Inboxtive
Email Operations Layer
Monitors every inbox, understands intent, and automates business actions from emails - with full governance, compliance, and audit trail. Every email handled. Every action recorded.
Operations without manual work.
SuperSager Atlas Atlas
Knowledge Intelligence Layer
Turns your SOPs, policies, and docs into a live intelligence layer. Your team and AI agents can query answers instantly and act in real time.
Knowledge without silos.
SuperSager Connect Connect
Enterprise Connectivity Layer
Securely connects AI to Salesforce, HubSpot, Xero, Jira, Zendesk, and every system you run - through a growing library of managed MCPs. If a connector doesn't exist, we build it for you.
Connectivity without complexity.
SuperSager Playbooks Playbooks
Automation Blueprint Layer
Ready-to-deploy industry workflows for e-commerce, finance, legal, healthcare, logistics, and more. Proven automation patterns that go live in days, not months. Your industry, pre-built.
Automation without starting from scratch.
Industries

Built for the industries
where email drives business.

Inboxtive ships with Playbooks - pre-built workflows for your industry. Go live with proven automation, not a blank canvas.

Most popular
E-Commerce & Retail
Stop losing customers to slow email replies.
Order queries, returns, warranty claims, B2B invoice disputes, negative review recovery.
Shopify Zendesk Salesforce Xero
Finance & Accounting
Your Xero inbox is costing you hours. Not anymore.
Invoice disputes, remittance matching, supplier onboarding, aged debt, expense claims.
Xero QuickBooks HubSpot Outlook
High volume
SaaS & Technology
80% of your support emails can resolve themselves.
P1 escalations, billing disputes, bug triage, trial conversions, churn recovery.
Zendesk Jira Salesforce Xero
View all 11 industries →
Integration

Works With Your Existing Stack.

Inboxtive plugs into the tools your team already uses. No migration. No disruption.

ServiceNow HubSpot Slack Jira Monday.com QuickBooks Xero NetSuite Microsoft Dynamics Notion GitHub Google Workspace Microsoft Graph Stripe Salesforce Make Asana Trello Airtable Zoho Zendesk
At scale

What Inboxtive delivers at scale

10,000+
Hours Saved Monthly
2M+
Emails Automated
99.2%
Classification Accuracy
~30 sec
Avg. Processing Time

Every email. Every system. Every action - logged, audited, and traceable.

Frequently Asked Questions

Quick answers

Inboxtive automates the business operations triggered by inbound emails. When a customer emails your team, Inboxtive reads the message, checks your CRM, order history, and business policies, then executes the right action - drafting or sending a reply, creating a support ticket, updating your CRM, scheduling a follow-up. The whole process takes under 30 seconds and requires no manual work from your team.

An autoresponder sends a pre-written template regardless of what the email says. Inboxtive understands what each email is asking, queries your actual business systems to find the right answer, and executes specific actions across every connected platform. It is the difference between sending "thanks for your email, we'll be in touch" and actually resolving the request.

Inboxtive connects to Salesforce, HubSpot, Zendesk, Jira, Xero, QuickBooks, Shopify, ServiceNow, Microsoft Dynamics, and 40+ other platforms through managed integrations. If a connector does not exist in the library, the team builds it - no engineering work required from you.

Most teams are connected and processing real emails within 48 hours. Inboxtive's implementation team handles the setup alongside you - no migration and no rebuilding of existing workflows.

Yes. Smart Draft mode prepares the complete reply and all associated actions for your agent to review and approve in one click - typically 10 seconds of agent time. Full Automation mode runs trusted workflows without review. You choose which mode applies to which email type.