Healthcare

Referrals routed. Appointments booked. Billing queries resolved. Zero manual steps.

Inboxtive reads every patient email, referral, and billing query - reasons over it against your practice management system, calendar, and compliance rules - then executes. Patients notified, records secured, appointments confirmed. In under 30 seconds.

Works withBest PracticeMedical DirectorXeroOutlookCalendar
Healthcare automation at a glance
100+
Emails handled/day
<30s
Response time
80%
Auto-resolved
100%
Privacy compliance
Patient records requests & privacy compliance
Urgent referral receipt & appointment booking
Medicare billing dispute handling
After-hours mental health escalation
Bulk employer health screening coordination
30m
Avg. manual patient email time
<30s
Inboxtive response time
100%
Privacy-compliant responses
0
Missed referral deadlines
Playbook - 3 live examples

See exactly how Inboxtive handles your emails.

Real emails from your industry. Real Inboxtive responses. Handled automatically - every time.

1
Patient Records Request - Privacy Compliance
PrivacyDocument releaseVerification
READ. REASON. EXECUTE.
Patient Emma identified in PMS by DOB
Records request form attached automatically
5-day SLA set and logged
Privacy verification checklist sent
Request reference created
2
Referring Doctor - Urgent Cardiology Referral
Urgent referralAppointment bookingNew patient
READ. REASON. EXECUTE.
Referral documents received & stored in PMS
New patient record created for Mrs Wu
Appointment booked May 19th 2pm
Patient notification sent
Referring doctor acknowledgement sent
3
Medicare Billing Dispute - Item Number Error
BillingMedicareRefund
READ. REASON. EXECUTE.
April 28th appointment retrieved from PMS
Billing discrepancy flagged for review
$240 refund initiated pending confirmation
Medicare item correction triggered
Practice Manager notified
Integrations

Connects to your practice tech stack.

Inboxtive works with the practice management and billing tools your practice already uses - no migration required.

Best Practice / Medical Director

Clinics store patient records, appointments, and clinical history here - admin emails about results, referrals, or bookings almost always tie back to this system.

Inboxtive: Patient lookup, appointment booking, referral management, and clinical notes routing - with privacy rules respected.

Calendar / Booking

Reception teams manage doctor availability here - patients email and call daily to book, reschedule, or cancel appointments.

Inboxtive: Appointment scheduling, availability checking, and reminder automation from inbound requests.

Xero / Medicare

Practice managers handle gap fees, Medicare items, and billing here - patients often email asking why they were charged or if a service is covered.

Inboxtive: Billing review, gap fee management, and Medicare item verification without manual lookups.

Secure Document Management

Privacy rules mean records releases need ID checks and secure delivery - patients email constantly for results, referrals, and files.

Inboxtive: Privacy-compliant records release, ID verification, and secure email delivery workflows.

Free Healthcare Playbook

Get all 5 healthcare automation workflows.

Full use cases with sample emails, system logic, and automation flows - ready to deploy.

Inboxtive Healthcare Playbook
  • Patient records request & privacy verification workflow
  • Urgent referral receipt & appointment booking
  • Medicare billing dispute & refund handling
  • After-hours mental health escalation routing
  • Bulk employer pre-employment medical coordination

No spam. We'll also send you a short intro on how Inboxtive works.

Your Playbook is on its way!
Check your inbox - the Healthcare Playbook is on its way.
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Frequently Asked Questions

Quick answers about Inboxtive.

Most teams are connected and processing real emails within 48 hours, with implementation handled alongside your team.

No. Inboxtive works on top of your existing systems, orchestrating actions and keeping records updated in the tools you already use.

It handles high-volume operational emails such as requests, updates, exceptions, escalations, and follow-ups across connected systems.

Yes. Smart Draft mode lets your team approve every response, while Full Automation mode can run trusted workflows automatically.

Every action is tracked with an audit trail, including the context used, decisions made, and updates written back to your systems.

See Inboxtive handle your patient emails - LIVE

Book a custom demo and we'll walk through your practice management system, your referral process, and your patient communication workflows.

No migration · No rebuilding workflows · Live within 48 hours