Mortgage Brokers

Lender emails, conditional approvals, and client updates - handled automatically

Inboxtive reads every lender email, reasons over it against your CRM and loan file - then acts. Conditional approvals communicated, document requests chased, clients updated. In under 30 seconds.

Works withSalesforceMyCRMXeroOutlookLEAP / Filetrack
Mortgage broker automation at a glance
50+
Emails handled/day
<30s
Resolution time
80%
Auto-resolved
45m
Saved per email
Conditional approval client notifications
Urgent lender document requests
Anxious client application updates
Settlement day coordination
Post-settlement query handling
45m
Avg. manual time per loan email
<30s
Inboxtive response time
0
Missed client updates
100%
CRM updated on every action
Playbook - 3 live examples

See exactly how Inboxtive handles your loan emails.

Real mortgage broker scenarios. Real Inboxtive responses. Clients notified, CRM updated, documents chased - automatically.

1
Conditional Approval - Client Notification
Lender emailCRM lookupClient notificationDocument checklist
READ. REASON. EXECUTE.
Application REF-2026-04421 found in CRM
Client email sent automatically
4 condition tasks created in CRM
Valuation order triggered
Broker Michael notified
2
Anxious Client Chasing Application Status
Client distressCRM status lookupBroker escalation
READ. REASON. EXECUTE.
Application REF-2026-03991 status retrieved
Communication failure flagged to team leader
Urgent callback task created for broker Tom
CRM contact updated with complaint note
3
Urgent Lender Request - 24-Hour Deadline
24-hour deadlineDocument chaseClient alert
READ. REASON. EXECUTE.
Client Sarah identified in CRM
Urgent client email sent immediately
3 document tasks created with 24h deadline
Broker Rachel notified with callback task
Application deadline logged in CRM
Integrations

Connects to your mortgage broker stack.

Inboxtive works with the CRM and document tools your brokerage already uses - no migration, no rebuilding workflows.

Salesforce / MyCRM

Brokerages track every application stage, lender conditions, and client touchpoint here - lender updates and client chasers must match the live loan file.

Inboxtive: Application status lookup, client notifications, task creation, and broker alerts.

LEAP / Filetrack

Settlement files, conditions, and document checklists live here - one missed requirement from a lender email can delay settlement.

Inboxtive: Document management, condition tracking, and settlement file coordination.

Outlook / Gmail

Brokers live in email - lenders, clients, and conveyancers all send updates that must be matched to the right application quickly.

Inboxtive: Full inbox monitoring for lender, client, and conveyancer emails - matched to the correct loan file.

Xero / Accounting

Brokerages track commissions, invoices, and clawbacks here - emails about fees and payments need accurate ledger updates.

Inboxtive: Commission tracking, invoice creation, and payment reconciliation for brokerage fees.

Free Mortgage Playbook

Get all 5 mortgage broker automation workflows.

Full use cases with sample emails, CRM logic, and automation flows for mortgage brokers.

Inboxtive Mortgage Playbook
  • Conditional approval client communication
  • Anxious client application status handling
  • Urgent lender document request automation
  • Settlement day bank account verification
  • Post-settlement fee query resolution

No spam. We'll also send you a short intro on how Inboxtive works.

Your Playbook is on its way!
Check your inbox - the Mortgage Playbook PDF is on its way.
Book Custom Demo →
Frequently Asked Questions

Quick answers about Inboxtive.

Most teams are connected and processing real emails within 48 hours, with implementation handled alongside your team.

No. Inboxtive works on top of your existing systems, orchestrating actions and keeping records updated in the tools you already use.

It handles high-volume operational emails such as requests, updates, exceptions, escalations, and follow-ups across connected systems.

Yes. Smart Draft mode lets your team approve every response, while Full Automation mode can run trusted workflows automatically.

Every action is tracked with an audit trail, including the context used, decisions made, and updates written back to your systems.

See Inboxtive handle your loan emails - LIVE

Book a custom demo and we'll walk through your lender email types, your CRM setup, and your client communication workflows.

No migration · No rebuilding workflows · Live within 48 hours